Cookies

1. About this policy

This policy explains how cookies and similar technologies are used on www.europeanenergypooling.com and how you can manage your choices.

The website is operated by European Energy Pooling BV (“EEP”), company number BE 0833.491.108, Merestraat 131, 9300 Aalst, Belgium.

For questions, contact contact@eep.energy. Our Privacy Policy explains how we handle personal data and how you can exercise your rights.

2. What are cookies?

Cookies are small files stored on your computer, tablet or phone when you visit a website. They can support essential functions, remember preferences or collect information about website use.

Similar technologies, such as pixels, scripts and local storage, may perform comparable functions. References to cookies in this policy include those technologies where relevant.

First-party cookies are set by the website you visit. Third-party cookies are set by another provider. Session cookies expire when your browsing session ends; persistent cookies remain until their expiry date or until you delete them.

3. Cookie categories

The cookie overview on this page identifies the technologies actually used by this website, their providers, purposes and duration.

Strictly necessary

These technologies support functions needed to deliver the website or a service you expressly request. This may include security, essential form functionality and remembering your cookie choices.

Strictly necessary technologies do not require cookie consent. Where they involve personal data, the processing relies on the appropriate legal basis, including our legitimate interest in operating a secure website.

Preferences

These technologies provide optional personalisation or remember non-essential preferences. Where they are not strictly necessary for a service you request, they are only enabled with your consent.

Analytics

These technologies help us understand website use, such as which pages are visited and how visitors interact with content. Analytics technologies requiring consent are only enabled after you accept the relevant category.

Marketing and visitor recognition

These technologies may link website activity to a browser, professional profile or organisation, measure campaigns, or support relevant marketing communications.

Where deployed and requiring consent, they are only enabled after you accept the relevant category. Refusing them does not prevent you from browsing the website.

4. Forms and external services

Submitting a contact form allows us to process the information needed to handle your enquiry, as explained in our Privacy Policy. It does not automatically authorise optional tracking or subscribe you to marketing.

Optional embedded content or third-party features may involve additional technologies. Where consent is required, these features remain inactive until you make the relevant choice.

Links to external websites lead to services governed by those providers’ own privacy and cookie policies.

5. Managing your choices

You can accept optional categories, reject optional cookies or make a selection through the cookie banner.

You can review or withdraw your choices at any time through Cookie settings on the website. Changing your choice is as straightforward as giving consent.

We do not treat continuing to browse, closing the banner or submitting an enquiry as consent to optional cookies.

Withdrawing consent stops future consent-based use of the affected technologies. It does not affect processing lawfully carried out before withdrawal. You may also need to delete previously stored cookies through your browser.

6. Cookie overview

The cookie overview accompanying this policy specifies the cookies and similar technologies in use, including their names, providers, domains or paths, purposes, categories and expiry periods.

Where personal data is collected, the overview or linked provider information also explains relevant data retention, recipients and international transfers.

Please consult this overview when making your choices. Technologies and providers can change as the website is updated.

7. Deleting cookies in your browser

Most browsers allow you to view, block and delete cookies or other stored website data. Instructions are available in your browser’s help or privacy settings.

Blocking all cookies may affect essential website functions. Deleting the cookie that stores your consent preferences may cause the website to ask for your choices again.

8. Personal data and international transfers

Depending on the technology, information collected may include online identifiers, IP addresses, device information and browsing activity.

Some providers may process information outside the European Economic Area. Our Privacy Policy explains the safeguards applicable to international transfers and how to request further information.

You can exercise your data protection rights by contacting contact@eep.energy. You can also lodge a complaint with a competent supervisory authority, including the Belgian Data Protection Authority.

9. Changes to this policy

We may update this policy and the cookie overview when the website or its technologies change. Where a change requires new consent, we will ask for it before enabling the affected technologies.